Salesforce Business Analyst

CÔNG TY TNHH AMARIS VIỆT NAM

Lầu 15 Tòa nhà Viettel, 285 Cách Mạng Tháng 8, Phường 12, Quận 10, TP. Hồ Chí Minh

Tổng quan

Mức lương:  Thoả thuận

Loại công việc:  Toàn thời gian

Kinh nghiệm: 2 năm kinh nghiệm

Số lượng tuyển: 1

Hạn nộp hồ sơ: 2025-12-28

Ngày đăng: 2025-11-29 06:38

Danh mục:  Công nghệ thông tin

Mô tả công việc

ABOUT THE JOB

  • Administer and maintain Salesforce and Genesys systems, including user creation, permission management, object configuration, workflows, and reporting.
  • Collaborate with business teams, internal IT, and regional project stakeholders to handle change requests and support system enhancements.
  • Work closely with development teams to deploy new changes, implement new features, and troubleshoot system issues.
  • Monitor system performance, identify gaps, and recommend improvements to enhance operational efficiency.
  • Manage data operations, including data import/export, cleansing, and ensuring data integrity and security.
  • Support testing activities (UAT) and assist in deploying system updates.
  • Coordinate with vendors, third-party service providers, or Salesforce Managed Services teams for necessary operational support.

Yêu cầu

ABOUT YOU

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum 2 years of experience in Salesforce administration or Salesforce Consultant roles.
  • Strong knowledge of Salesforce modules such as Service Cloud, Sales Cloud, or Financial Service Cloud.
  • Salesforce Administrator certification is required; Consultant certifications are a strong plus.
  • Solid analytical thinking, problem-solving capabilities, and strong communication skills.
  • Ability to work independently while also collaborating effectively across cross-functional teams.
  • Experience working in large enterprise environments or within the financial/insurance sector is preferred.

Phúc lợi

WHY AMARIS?

  • Competitive salary and 13th-month salary
  • 14+ annual leaves per year
  • Premium healthcare insurance, starting from your probation period
  • Project reviews and yearly performance appraisals
  • Annual company trips
  • Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
  • International team with flexible working time
  • Tailor-made career path
  • Technical workshops and training courses
  • Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
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